My rear brakes suddenly started to grind and knock. I no longer felt safe driving with my children in the car. I called Rick and he told me to come over immediately and he would take care of it. We ended up having to wait for the parts supplier a little longer than expected. But, he used this time to check a few more parts of my vehicle and explain some things I had questions on. Once the parts arrived, he was swift yet thorough. The before service and after service test drives by Rick instilled confidence in the surety of the work. I am new to California, but I have not seen commitment to work or care in a job well done better than at Rick's.