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Hawthorne and Lawndale Auto Repair

14929 Prairie Ave , Lawndale, CA 90260
Mon - Thu: 7:30 AM - 5:30 PM

Friday: Call the shop for Friday appointments

5

Took my 2009 Explorer in with a possible water pump leak that another shop diagnosed the day before but could not fix because it was a Sunday. So it's Monday now and I call Rick's to see how much they would charge for a water pump. Rick quotes me a fair estimate that is not dirt cheap nor crazy expensive. However, he first told me I need to bring it in to make sure it's the water pump. I'm pretty sure it's it since another shop just pressure tested the cooling system and saw the leak coming from the water pump. Here is where Rick's shop shined and showed how qualified they are to work on cars and not waste my time with unnecessary repairs and expenses. The mechanic pressure tested the cooling system and used mirrors up and down engine looking for the source of the leak. Minutes later... problem found! Not the pump, it was coming from the thermostat housing. I'll bring this review to an end by saying thanks to Rick and his crew for taking great care of my vehicle. I allowed the rest of the maintenance needs on my car to be done as well and they did a fabulous job. The work was finished well with an engine steam cleaning to make my engine bay look new again. Special thanks for the hard work on changing the battery harness that was very corroded on the negative terminal. That was dirty and hard work that even Ford dealership preferred not to touch last time I had been there. From my experience you're better off spending a little more to save time and headaches in the future. Get it done right! Take it to Rick's.

Wow, thanks so much for the great review, Jose! It's was a pleasure working with you and we are looking forward to taking care of your cars in the future. Thanks again for taking the time to share your experience.

- Rick's Automotive
5

Amazing service! They took great care with my car and I'll definitely be back! Thanks!

Thanks for the feedback, Taylor! It was our pleasure! We're looking forward to working with you, again!

- Rick's Automotive
5

Ricks Automotive was great ! Very professional and polite on phone Very knowledgeable on the work needed Very clean work area very clean office and customer waiting area Rick himself was a pleasure to talk with all around very personable When i left my ac was ice cold as was brand new Thanks Rick

It was our pleasure, Tom! Thank you for taking the time to share your experience. Enjoy that cold A/C!

- Rick's Automotive
5

Thank you for your help and your service! My truck now drives real good

5

Excellent service when to serval car shop nobody could fix the problem went to Rick problem fixed in two days everybody tellin me 1500$ work but Rick 150 I love this place...

5

This place is just awesome. Trustworthy, honest and excellent customer service. Can't say enough good things about Rick and his team.. I'm new to CA and don't have any friends in the area that could have helped me drop off my car. So what kind of auto shop would drop off their customer at work so they can work on your car to then pick you up from work? None. Except for Rick! Can't say enough good things about the service! Oh and my car is great again. Read more

5

Always great service.

5

Five star service from drop of to pick up.

5

I've been a customer of Rick's Automotive since 2014 and with each visit, whether it be a simple oil change to more complex work - installing a catalytic converter to new tires, an alignment and camber kit; Rick has always been transparent and provided great insight to needed and recommended work that have kept my vehicles up and running. I look forward to being a lifelong customer and highly endorse his work.

5

I've been a customer of Rick's Automotive since 2014 and with each visit, whether it be a simple oil change to more complex work - installing a catalytic converter to new tires, an alignment and camber kit; Rick has always been transparent and provided great insight to needed and recommended work that have kept my vehicles up and running. I look forward to being a lifelong customer and highly endorse his work. Being new to LA and with an older model car that I drove over 2200 miles (from Atlanta), I had a major service repair I needed to have done prior to passing the stringent emission/smog testing that is required in the city. Rick's Automotive, as they have done in the past answered the call of service needs. Rick took his time to explain to me the course of action he would take to resolve my issue and went above and beyond to ensure that the job was done right the first time. Rick is thorough, fair, and empowers his customers through empowering them by educating them during his one on one consults. I am a repeat customer and wouldn't trust anyone else with my old Cadillac. Read more There is always anxiety when you are looking for a new doctor, barber, and even auto repair shop. Rick and his wonderful staff allowed me to feel at ease with their personable, & professional approach to servicing my automotive needs. Rick set my expectation and delivered customer focused service. He is a class act and I am a new and will be a returning customer. I highly recommend this auto-shop! Read more

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