I want to give a huge shoutout to Rick! Seven months ago, he installed my rear brakes and rotors, and recently, there was an issue. He took care of everything under warranty, went above and beyond by upgrading the parts, and even covered the extra cost without charging me more. Truly appreciate his honesty, professionalism, and commitment to quality.
Thank you, thank you, thank you for the nice review. We learned a little about the parts we used on your Mercedes. We rarely have problems with brakes making noise and now know that the OEM brake pads we used can have flaws at times. We stayed with the same company but I found out through my vendor which pads had the best history and that's what you have now. Thanks again for the great review.
- Rick's Automotive