Hawthorne and Lawndale Auto Repair

My wife and I have been taking our car to Rick’s for a couple years now. We have confidence in the service we receive at Rick’s and feel we always get an honest shake.

Excellent service. Always pleasant and they explain the repairs clearly. My car has over 200k miles so being thorough and keeping basic maintenance is essential. They use quality parts and take customer concerns seriously. I appreciate the text/no paper system they use and they send photos of their assessment. Very transparent and responsible.

They did a great job on my car. I would highly recommend them. They were very hospitable. They were very busy and needed to work on my car for 3 days, but they lended me a car to get to work. They really took care of me. Thank you Rick and his staff.

The service was quick and thorough. The price was great, significantly less than was quoted elsewhere. And the staff was friendly and trustworthy. Rick is my new family mechanic for sure!

The best mechanic experience I've had! Let's dive into why! Rick not only owns the shop, but is VERY hands on and involved with your car from the moment you bring it in to the moment you pay for the services. He's very personable, knowledgeable, and passionate about his work. I towed my vehicle into this shop after it stopped on me mid drive. I called prior to coming to check for availability to be checked out the same day. I was greeted politely, asked a few questions for clarity of the situation, and confirmed their ability to work on it over the phone. Upon arrival, Louis greeted me, got me checked into the system right away and explained how I could track the progress of my diagnostic and work recommendations. The diagnostic was incredibly thorough and provided photos of recommended repairs with a price breakdown between labor and parts pricing from the beginning so no hidden/altered costs! The shop work area and office was clean and organized. They kept open communication with me as new updates came about via the text feature or a phone call. Anytime I called, they answered the phone quickly EVERY TIME and politely explained or answered any questions I had. Whenever they needed to follow up with me after a phone call, they'd call back within 20 minutes or so as promised. The service was CRAZY fast! I needed my fuel pump removed and replaced, it could've been done in a day, however, parts were the issue. I approved an oil change within the 40 minutes to an hour of picking it up and upon arrival, it was complete and waiting for me. Not to mention, there an awesome warranty on the work done here and I received a AAA member discount! I will DEFINITELY be returning to Rick's from here on out!

Ricks is a great all around mechanic shop! Great genuine service from all staff members from the front to the back. I like the fact that they also go in and tell you the condition of the other mechanical parts in your vehicle. they send it all email with proper documentation pictures and prioritization upon your approval. I have been a customer since 2020 and I have taken my car back on minor warranties and they never hesitate and no extra charge. they still document that visit as well. I trust Ricks auto with my car and my money.